Cisco ViewMail for Outlook for CUC7.1.3

justserve · ‎10-26-2011

Hello All,

Is version 8.5 of Cisco Unity Connection ViewMail 8.5 backward compatible with Cisco Unity Connection 7.1.3.

If not, where on Cisco website can I get a compatible version?

The version of Outlook is 2010

Thank you.

Rob Huffman · ‎10-26-2011

Hi there,

Here we go;

Table 6 Supported Version Combinations of Software on User Workstations for Connection 7.x and for Connection in Cisco Unified CMBE 7.x
Operating System on Workstation	ViewMail on Workstation to Access Voice Messages	Browser on Workstation to Access Cisco Unity Connection Web Tools Through Cisco PCA	Messaging Client on Workstation to Access Voice Messages
Windows Vista	ViewMail for Outlook •8.6(4)-Supported with Outlook 20101., 2007, and 2003 •8.5(x)—Supported with Outlook 20101., 2007, and 2003 •7.1(x)—Supported with Outlook 2007 and 2003 •7.0(x)—Supported with Outlook 2007 and 2003 ViewMail for Notes •7.1(3)—Supported with Notes 8.0.2, 8.0.1, 7.0.3, and 7.0.2, with Connection 7.1 only •7.1(2)—Supported with Notes 8.0.1, 7.0.3 and 7.0.2 with Connection 7.1 only	Firefox •3.0 •2.0 Internet Explorer •8.0—Supported with Connection 7.1 only •7.0 •6.0 (plus SP 1)	Cisco Unified Messaging with IBM Lotus Sametime2. •7.1(1)—Supported with Vista Business, and XP plus SP 3 or SP 2 •1.2(3)—Supported with Vista Business, and XP plus SP 2 Cisco Unified Personal Communicator3. •7.1(1) •7.0(2) and 7.0(1) •1.2(1) IMAP Client •Eudora 7.1 •Groupwise 7.0 •Lotus Notes4. –8.0 –7.0 •Opera 9.2 •Outlook –2007 –2003 –Express 6.0 •Thunderbird 3.0 •Windows Mail in Windows Vista
Windows XP	ViewMail for Outlook6. •8.6(4)-Supported with Outlook 20101., 2007, and 2003 •8.5(x)—Supported with Outlook 20101., 2007, and 2003 •7.1(x)—Supported with Outlook 2007 and 2003 •7.0(x)—Supported with Outlook 2007 and 2003 ViewMail for Notes •7.1(3)—Supported with Notes 8.0.2, 8.0.1, 7.0.3, 7.0.2 and 6.5.6 with Connection 7.1 only •7.1(2)—Supported with Notes 8.0.1, 7.0.3, 7.0.2, 6.5.6, and 6.5.5 with Connection 7.1 only
Mac OS X 10.4 and later5.	Not supported	Firefox •3.0 •2.0 Safari •3.x	Cisco Unified Messaging with IBM Lotus Sametime2. •7.1(1) •1.2(3) Cisco Unified Personal Communicator3. •7.1(1) •7.0(2) and 7.0(1) •1.2(1) IMAP Client •Apple Mail •Eudora 6.2 •Groupwise 7.0 •Lotus Notes4. –8.0 –7.0 •Opera 9.2 •Thunderbird 3.0
Red Hat Enterprise Linux •5.0 •4.0	Not supported	Firefox •3.0 •2.0	Cisco Unified Messaging with IBM Lotus Sametime2. •7.1(1)—Supported with Linux 4.0 only •1.2(3)—Supported with Linux 4.0 only IMAP Client •Opera 9.2

Footnotes for Table 6—Connection 7.x, and Connection in Cisco Unified CMBE 7.x

1. ViewMail for Outlook 8.5 and later support Outlook 2010 32-bit only. Outlook 2010 64-bit is not supported.

2. For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.

3. For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.

4. Users can listen to messages by using Lotus Notes, but cannot forward, reply to, or compose messages.

5. Users cannot use a computer microphone to make recordings with the Media Master in Cisco Unity Connection versions 7.1(2) and 7.0(x).

6. ViewMail for Outlook 8.5 and later are supported for use with Windows XP 32-bit only. It is not supported for use with Windows XP 64-bit.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/compatibility/matrix/cucclientmtx.html#wp102047

Cheers!

Rob

justserve · ‎11-11-2011

Hello Rob,

I have been able to do the viewmail configuration successfully but I have some issues as regarding sending voice messages.

When I tried to send voice messages from outlook, they are stored in the send folder of the email address. How can I create folders such as sent, deleted, etc so that voice messages are stored separately from the email messages.

Thank you in advance.