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CME 11.6 using speed dial buttons to transfer calls

scottgracey
Level 1
Level 1

Hi 

 

i have an 8961 registered to CME 11.6 i have configured BLF speed dials and these work as they should . if i want to transfer a call i hit transfer it opens the new call window if i press one of my blf speed dial buttons it creates a second independent call . does anyone know a way around this ?

its for an older user who just want a button to press to transfer rather than dialing their number

 

thanks 

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