06-28-2012 08:04 PM - edited 03-19-2019 05:11 AM
I have an issue which I think is normal behaviour but I wanted to ask anyway. If I call a number that is forwarded to Unity express I do not hear any ringing. This is also true for calling the auto attendant.
I cannot remember but I am sure that this is due to the way Unity answers the call.
Am I right or is ther anyway to get at least one ring.
Thanks in advance
06-28-2012 09:11 PM
Hi,
It will not ring If It is call forward all. It will ring if it is callforward un-answered.
Regards
Ronak patel
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06-29-2012 12:08 AM
Hi,
It is normal behaviour,
When the call is forwarded from a number to unity express then you'll directly hear the prompt played without any ringing and same is the case with Auto attendant.
Thanks,
Nikhil Joshi.
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