11-20-2006 12:33 AM - edited 03-18-2019 06:38 PM
Hi there,
i'm trying to configure Unity to send voicemails to two mailboxes - existing receptions mailbox and an Exchange public folder. Any one out there know how to do this?
All help appreciated.
Cheers,
Jesminder
11-20-2006 08:02 AM
You can mail enable an Exchange Public folder and give it an email address. Then you would need to setup to place a copy in the public folder and one in the receiptant folder.
11-20-2006 06:17 PM
Hi,
Thanks for your reply. i've already enable the public folder and that's working fine. Now i need to know how to configure Unity so that VMs go to 2 different email addresses.
Cheers,
Jesminder
11-21-2006 02:58 PM
The only way I can think of is to configure a Rule Wizard in Outlook to handle this.
11-21-2006 05:35 PM
Perhaps you can have a Call Handler in Unity take the message instead of a subscriber mailbox, and set the message recipient in the Call Handler to a Public Distribution list which contains the two users you wish to get the message.
Chris
11-22-2006 08:43 AM
Good Call! Just double checks the MWI work ok afterwards.
11-21-2006 05:35 PM
mail enable a public folder.
in exchange, configure Reception mailbox to deliver messages to both the public folder itself.
this should put a copy in the public folder without doing anything in unity
11-21-2006 09:45 PM
Thanks for all your responses. The outlook wizard is no good as if the reception is not there, the VMs don't get forwarded (which is the reason i want the VMs to go to a PF). The solution of configuring Exchange to foward all reception's emails to PF is also not good as all receptions emails will be in PF. I'll give cmcalpin's solution of using a call handler a try and see how it goes. Pity there isn't an easy way to get Untiy to change the target mailbox that it sends it's VMs to.
Cheers,
Jes
02-09-2007 03:10 PM
Jes,
I am sure that you have the solution already but if you do not then you could do this.
Under the subscribers settings you could have the message receipent to be a distribution-list that has the public folder and the receptionist in it, if I can remember correctly from the web interface.
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