cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
728
Views
0
Helpful
2
Replies

Copy Unity Connection Greetings from one language to another

norm.trees
Level 1
Level 1

Hi,

is it possible to easily (or even using bulk edit) copy a users personalised greetings (standard, alternate etc) from one language (US - English) to another installed language (UK - English).

I know you can download an indivdual recording then upload into another language etc

Thanks

1 Accepted Solution

Accepted Solutions

lindborg
Cisco Employee
Cisco Employee

There's no way to do this "standing" in the SA - it'd involve inserting a new row into the streamfiles table that referenced the same file name but had a seperate language code - this wasn't something designed for in the UI so currently there are no tools to do this.

It might be possible to do by expanding Audio Text Manager perhaps - I'd have to test if duplicate file references are even allowed (there may be a foreign key constraint to avoid duplicated references which may cause headaches on delete sequences).  But right off hand there's no easy way to pull this off without doing it manually (download wav, copy up to new language which inserts a seperate copy of the file with a different ID which avoids any FK conflicts).

View solution in original post

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

There's no way to do this "standing" in the SA - it'd involve inserting a new row into the streamfiles table that referenced the same file name but had a seperate language code - this wasn't something designed for in the UI so currently there are no tools to do this.

It might be possible to do by expanding Audio Text Manager perhaps - I'd have to test if duplicate file references are even allowed (there may be a foreign key constraint to avoid duplicated references which may cause headaches on delete sequences).  But right off hand there's no easy way to pull this off without doing it manually (download wav, copy up to new language which inserts a seperate copy of the file with a different ID which avoids any FK conflicts).

Again thanks for your reply and sorry for my late reply. Had to get the UK greetings re-recorded as TAC could not see a supported way of copying US to UK greetings.

Regards

Norm