Criteria used to create "Unused Voice Mail Accounts" report

[norman.west]

Does anyone know the criteria Unity Connection uses to create the Unused Voice Mail Accounts report run from Unity Connection Servicability? Thanks.

[Rob Huffman]

Hi Norman,

This report shows mailboxes where the user has never gone

through the "First time enrollment" process.

Cheers!

Rob

"I don't know how, I don't know when
But you and I will meet again " 

- Tom Petty

[norman.west]

Hi Rob,

Many thanks!

Regards/Norm

[tonyperla]

You could also use the User Data Dump Tool from ciscounitytools.com.  You can run the tool and from the csv output look at the "Time of Last Call" field to look at when the user last logged into his or her voicemail.  Here is the info on the feild from the site -

Time      of Last Call. Indicates      the date and time the user called in to check messages last. This can be handy for finding out      which boxes have not been access at all or which ones have not been      accessed in a long time. This      value is converted into the local time of the computer you are running      User Data Dump on.

Hope this helps