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CUAC - Login issue

Joseph Udeh
Level 1
Level 1

Hi Guys,

The CUAC have 2 licences for console but can only have one user logged in at a time. When second user logs in, first user is kicked out of the system. Not sure if this has to due with the advice from Cisco that number of logged in operators should be less than the lincense count?

Please kindly advise.

Thanks

Joe

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Cisco does not ask you to buy an extra license that cannot be used just to pad their iincome. That would be laughable.

Which product edition and version? Also supporting CUCM version?

It's likely a config issue. You have two separate users configured, correct?

Thanks Jonathan. I wanted to get that clarification for now and you have provided it. I will double check the config and update but because i do not have direct access to the server it may take a while.

Thanks for your quick response.