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CUACA 10.5.2 Direct Transfers

t.joy
Beginner
Beginner

Hi

 

We have installed CUACA 10.5.2 and would like to display the CLI of calls whilst phone in ringing state during blind transfer.  Normally we can change the registry key Direct Transers to all to provide this functionality.  It seems that this key is not listed in the registry.  My question is, can we add this key or has this functionality been coded out ?

 

thanks

tj

1 Accepted Solution

Accepted Solutions

Yash Rohilla
Beginner
Beginner

Hi TJ,

 

This option has now been incorporated in the AC client. If you go into Option -> Preferences -> Advanced you will the following option:

- All Calls

- Internal Calls

- External Calls

- No calls

 

Set the option to No Calls.

 

HTH,

Yash

View solution in original post

2 Replies 2

Yash Rohilla
Beginner
Beginner

Hi TJ,

 

This option has now been incorporated in the AC client. If you go into Option -> Preferences -> Advanced you will the following option:

- All Calls

- Internal Calls

- External Calls

- No calls

 

Set the option to No Calls.

 

HTH,

Yash

mmceldowney
Beginner
Beginner

Thank you, this suggested solution has resolved my problem.

 

If there are multiple operators sharing the same client PC, you'll need to ensure to change this setting for each one individually

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