05-20-2011 02:42 PM - edited 03-19-2019 02:58 AM
Hi,
I have some issues with MWI for Single Inbox Exchange 2010 + CUC 8.5-HA (latest). When leaving voicemails, sometimes it takes up to 10-20 seconds for Exchange to deliver MWI message. Sometimes it doesn't work at all. CUC mailbox shows that the MWI should be on, but the Exchange Inbox has no unread voicemails. It's either an issue with Exchange not delivering notification (doubt it), or CUC not working.
The message delivery into Exchange works perfectly fine. MWI ON is fast (but that's because CUC turns it on right away). It's EWS syncing back to CUC is very flaky.
Has anyone else had issues and found a good way to troubleshoot it?
On Exch2010 in event viewer I see events like this:
A notification for subscription [HABzdi1hcHBzMDUucmZ0ZWNobm9sb2dpZXMuY29tEAAAAEXPGeSxS3VJiTdeopQts9diaTpYTOXNCA==] against endpoint [http://10.0.16.11:7080/NotificationService/services/NotificationService?id=7682d009-ad26-4644-a323-eb4f198792bd&pid=8104] couldn't be sent. (Send attempts: 2) Details: WebException: The remote server returned an error: (503) Server Unavailable. StatusCode: ServiceUnavailable javax.servlet.ServletException: org.apache.axis2.AxisFault: The system is attempting to engage a module that is not available: addressing at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Microsoft.Exchange.Services.Core.NotificationServiceClient.HandleResponse(IAsyncResult responseAsyncResult)
After 5 unsuccessful attempts to send a notification for subscription [HABzdi1hcHBzMDUucmZ0ZWNobm9sb2dpZXMuY29tEAAAAL0DSwmaIBVKo+9/O78sdvlCIvCgS+XNCA==] against endpoint [http://10.0.16.11:7080/NotificationService/services/NotificationService?id=d180f943-1401-4a24-9eb0-19f3b1b5b997&pid=8104], the subscription has been removed. Details: WebException: The remote server returned an error: (503) Server Unavailable. StatusCode: ServiceUnavailable javax.servlet.ServletException: org.apache.axis2.AxisFault: The system is attempting to engage a module that is not available: addressing at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Microsoft.Exchange.Services.Core.NotificationServiceClient.HandleResponse(IAsyncResult responseAsyncResult)
This is the full error that I see when going to that link from the web browser on Exchange server:
Problem accessing /NotificationService/services/NotificationService. Reason:
javax.servlet.ServletException: org.apache.axis2.AxisFault: The system is attempting to engage a module that is not available: addressing
javax.servlet.UnavailableException: javax.servlet.ServletException: org.apache.axis2.AxisFault: The system is attempting to engage a module that is not available: addressing at org.eclipse.jetty.servlet.ServletHolder.makeUnavailable(ServletHolder.java:394) at org.eclipse.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:432) at org.eclipse.jetty.servlet.ServletHolder.doStart(ServletHolder.java:245) at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55) at org.eclipse.jetty.servlet.ServletHandler.initialize(ServletHandler.java:694) at org.eclipse.jetty.servlet.ServletContextHandler.startContext(ServletContextHandler.java:193) at org.eclipse.jetty.webapp.WebAppContext.startContext(WebAppContext.java:913) at org.eclipse.jetty.server.handler.ContextHandler.doStart(ContextHandler.java:584) at org.eclipse.jetty.webapp.WebAppContext.doStart(WebAppContext.java:341) at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55) at org.eclipse.jetty.server.handler.HandlerCollection.doStart(HandlerCollection.java:164) at org.eclipse.jetty.server.handler.ContextHandlerCollection.doStart(ContextHandlerCollection.java:161) at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55) at org.eclipse.jetty.server.handler.HandlerCollection.doStart(HandlerCollection.java:164) at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55) at org.eclipse.jetty.server.handler.HandlerWrapper.doStart(HandlerWrapper.java:92) at org.eclipse.jetty.server.Server.doStart(Server.java:232) at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55) at org.eclipse.jetty.xml.XmlConfiguration$1.run(XmlConfiguration.java:990) at java.security.AccessController.doPrivileged(Native Method) at org.eclipse.jetty.xml.XmlConfiguration.main(XmlConfiguration.java:955)
Update:
I'm running 8.5.1ES16.11900-16
They are apparently up to ES44 now, TAC will provide me with it, and I'll let you know if it solves the problem.
09-30-2011 09:08 AM
Does that have an applicable service pack on 2007?
09-30-2011 10:03 AM
8.5 Update 2 should resolve your problem according to my sources at cisco tac.
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