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CUCILync Problems

James Hawkins
Level 8
Level 8

‎10-19-2012 04:06 AM - edited ‎03-19-2019 05:45 AM

Hi,

I am trying to install CUCILync using the Cisco documentation and am not having much luck.

I have configured the client to use EDI and have entered the registry values manually.

When I run Lync the CUCI part is shown and populated with the correct user name but when I enter the password and click "Sign In" I get a message "Cannot connect to server. Please contact your system administrator"

Can anyone tell me which server CUCILYNC is trying to connect to? - is it an LDAP server, CUCM server???

For some reason the software does not seem to be creating any log files.

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James Hawkins
Level 8
Level 8

‎10-19-2012 05:27 AM

Have taken an Ethereal trace and it is trying to contact one of the CUCM subscribers using TCP port 8443.

I can login to ccmuser on this server from the PC running CUCILync - any ideas?

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Chris Deren
Hall of Fame
Hall of Fame
In response to James Hawkins

‎10-19-2012 09:04 AM

Can you post your registry config?

Have you looked at the logs, the core log is pretty helpful.

Chris

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