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CUCIMOC some troubles with desk phone mode

service.akibank
Level 1
Level 1

Hi,

When i'm using soft phone (CSF) its OK, but when i'm trying switch to desk phone i see this : Phone Error. Invalid credentials. [801]

User control both devices, softphone and desk phone. CTI enabled, LDAP connected...

1 Reply 1

service.akibank
Level 1
Level 1

I found this problem. Problem was in CTImanager. After restarting CTImanager service all working perfectly.