01-22-2021 08:18 AM
admin:show version active
Active Master Version: 12.5.1.11900-146
Active Version Installed Software Options:
ciscocm.preUpgradeCheck-00024.cop
1.9 FAIL Test dataBase Sanity
-" Standard Common Phone Profile " present in "commonphoneconfig" table.
It is recommended to fix the entries before upgrade
Not certain how to resolve this failure on the preUpgrade check.
I have the factory Standard Common Phone Profile and two others I created.
502 Record(s) are using Common Phone Profile: Standard Common Phone Profile
01-23-2021 06:06 AM
Likely you’d need to involve TAC to correct this.
AFAIK the version you have is SU1, not SU2. A SU2 would be a version 12900.
09-09-2023 12:42 AM
Hello,
Just a tip, modify slightly the name and description of the Standard Common Phone Profile and save it. And it will work.
Have a nice day.
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