CUCM 12.5 SMNP Master Agent Down Status after upgrade

[tcmckay]

I recently upgraded my cluster from 11.5 to 12.5 and have encountered several issues. I have been working through each one and have one that I have not been able to resolve. I get a message every few min that:

Service operational status is DOWN.

SNMP Master Agent.

The alert is generated on Mon Aug 10 07:04:40 MST 2020 on node "Publisher"

When I look in the CLI is see that:

SNMP Master Agent[STOPPED] Component is not running

Cisco CallManager SNMP Service[STARTED]

If I try to manually start this service it fails. Prior to the upgrade I did not have this error.

Any suggestions are appreciated.

[D!DoubleU]

For me the same.

Last night upgrade from 10.5. to 12.5 and SNMP Master Agent is not starting.

Manually restart fails.

Is there a bug? Which ID?

Or how to fix this?

KR
Dirk

[tcmckay]

After a patch upgrade mine came back online but now have failed again. I have just silenced the alarms and moved on.

[jimander]

Seems to be a bug - TAC gave me the following procedure to solve it on my 12.5 nodes that were having an issue.

-On the  affected server CLI use the following Command:

utils os secure permissive

utils service start SNMP Master Agent

utils os secure enforce

Related to : 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvr24069

Jim