06-02-2023 08:52 AM
Hi,
We're looking for a way to identify users, phones, and extensions that are no longer in use so that they can be removed. Can someone advise how this can be accomplished? Any assistance would be greatly appreciated.
Thanks,
06-02-2023 10:41 AM
Run CDR/CAR reports, that is what IS active, then compare to everything else that you have configured and you can assume that is NOT active.
Depending on your CUCM version, you might also have the last registration and last activity columns in the device page.
06-02-2023 11:43 AM
You should be able to use this from the platform CLI.
show risdb query phone
If it hasn't registered in a long time then it could very well be a dust bunny.
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