CUCM Connectivity with CUAC

[mohammad saeed]

Hi Guys,

I have CUCM and CUAC the first time I made the test connectivity was successful but when I clicked on save gave me this message: connection connection test failed. Please check the connection details and try again. Error Data : CONNECTION_ERROR

and I couldn't make synchronization with CUCM!! I restarted both but no answer!!!

any help please!

Mohammad Saeed

[Jaime Valencia]

You need to mention if this is CUACS, or CUACA, and versions.

[mohammad saeed]

Thanks Jaime

Between CUCM 8.6 and CUACS 9.1 the first installation every thing were good and the synchronization was working, but suddenly I clicked on save button then this message appeared and lost the connection.

[Jaime Valencia]

That info cannot be correct, CUACS only exists on 10.x+ versions.

You'd probably want to go and see exactly what you're using, and check the TSP config is OK and working.

[mohammad saeed]

it's Cisco Unified Attendant console Administrator business edition 9.1. Where can I found TSP config?!

[Jaime Valencia]

Are you installing this for the first time?? or was this already working???

[mohammad saeed]

I installed it and and start test connectivity with CUCM and was working good except I couldn't synchronize the CUCM Director numbers then I couldn't login with Attendant console client after that I got problem with CUCM connectivity!

[mohammad saeed]

I checked TSP config and it's OK no problem about it! any Idea, please!

[mohammad saeed]

I reinstalled the CUACA in my 2008 server and I got the synchronization again with CUCM connectivity but during activate the Directory synch I lost the CUCM synch !

What is the problem here! please any Idea

[mohammad saeed]

Any help from any one please!

[Jaime Valencia]

If you're in need of urgent help I'd probably suggest you to call TAC