CUCM IM / Jabber report statistics

[karlareyes]

Hello!

Does anyone know how to get a report for last sign-in with Jabber client or which users never login? We are using version 10.5

Kind regards,

Karla

[Rob Huffman · Accepted solution]

Hi karla,

You will want to have a look at this bug;

Cheers!

Rob

https://tools.cisco.com/bugsearch/bug/CSCuv26808/?referring_site=bugquickviewredir

IM&P Reporting for Jabber Login Details

CSCuv26808

Symptom:
Unable to generate a report to gather historical data on Jabber client logins

Conditions:
Any IM&P version

Workaround:
None.

We can gather basic login details via logs however that is not user friendly interface and the logs can also get overwritten

Last Modified:

Jan 4,2016

Status:

Open

Severity:

6 Enhancement

Product:

Cisco Unified Communications Manager IM & Presence Service

Support Cases:

1

Known Affected Releases:

(2)

10.5(2)

9.1(2)

[karlareyes]

Thank you! I guess we will have to wait for newer versions.

[rfrome]

Rob,

Hi, the Bug lists versions 10.5(2) and 9.1(2). Is there reporting in version 11/11.5?

thx

rob

[Rob Huffman]

Hi Rob,

That bug/enhancement request is still open with no "fixed-in" 11.x version. You might want to have a look at this good related wiki entry in Java's excellent content here;

http://docwiki.cisco.com/wiki/CUPS/IM%26P_FAQ#Is_there_any_reporting_for_login.2Flogout.3F.3F

Cheers!

Rob

[ivpere0032]

Hi, Rob, how could we get a report of the logouts?

thanks !