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CUCM IM / Jabber report statistics

karlareyes
Beginner
Beginner

Hello!

Does anyone know how to get a report for last sign-in with Jabber client or which users never login? We are using version 10.5

Kind regards,

Karla

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi karla,

You will want to have a look at this bug;

Cheers!

Rob

https://tools.cisco.com/bugsearch/bug/CSCuv26808/?referring_site=bugquickviewredir

IM&P Reporting for Jabber Login Details
CSCuv26808
Symptom:
Unable to generate a report to gather historical data on Jabber client logins

Conditions:
Any IM&P version

Workaround:
None.

We can gather basic login details via logs however that is not user friendly interface and the logs can also get overwritten
Last Modified:
Jan 4,2016
Status:
Open
Severity:
6 Enhancement
Product:
Cisco Unified Communications Manager IM & Presence Service
Support Cases:
1
Known Affected Releases:
(2)
10.5(2)
9.1(2)

View solution in original post

5 Replies 5

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi karla,

You will want to have a look at this bug;

Cheers!

Rob

https://tools.cisco.com/bugsearch/bug/CSCuv26808/?referring_site=bugquickviewredir

IM&P Reporting for Jabber Login Details
CSCuv26808
Symptom:
Unable to generate a report to gather historical data on Jabber client logins

Conditions:
Any IM&P version

Workaround:
None.

We can gather basic login details via logs however that is not user friendly interface and the logs can also get overwritten
Last Modified:
Jan 4,2016
Status:
Open
Severity:
6 Enhancement
Product:
Cisco Unified Communications Manager IM & Presence Service
Support Cases:
1
Known Affected Releases:
(2)
10.5(2)
9.1(2)

Thank you! I guess we will have to wait for newer versions.

Rob,

Hi, the Bug lists versions 10.5(2) and 9.1(2). Is there reporting in version 11/11.5?

thx

rob

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Rob,

That bug/enhancement request is still open with no "fixed-in" 11.x version. You might want to have a look at this good related wiki entry in Java's excellent content here;

http://docwiki.cisco.com/wiki/CUPS/IM%26P_FAQ#Is_there_any_reporting_for_login.2Flogout.3F.3F

Cheers!

Rob

Hi, Rob, how could we get a report of the logouts?

thanks !

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