cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
741
Views
0
Helpful
3
Replies

CUCM network services missing after restore

Alejandro Perez
Beginner
Beginner

Hi

I have a cucm 8.0.3 appliance, i'm migrating to vmware but when i restore the backup in the vmware i lost like 20 services (network services), how can i fix it?

Thanks

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Alejandro,

It sure sounds like this bug;

CSCtl82213 Bug DetailsBug #4 of 6 | < Previous | Next >

CUCM Serviceability Network Services page missing services on VMware
Symptom:
Under the CUCM Serviceability webpage, Control Center - Network Services, some
or all services are not displayed so they cannot be started, stopped, or restarted.
Conditions:
CUCM 8.x running on a VMware server.
Workaround:
The workaround for this defect requires TAC to access your server with a remote
support account.  Open a TAC SR and reference this defect to get it fixed.
Status Status
Fixed 

Severity Severity
3 - moderate

Last Modified Last Modified
In Last 2 weeks  

Product Product
Cisco Unified Communications Manager (CallManager)    

Technology Technology


1st Found-In 1st Found-in
8.0
8.5(1)
8.5(1.10000.13)  

Fixed-In Fixed-in
8.6(0.98000.19)
8.6(0.98000.56)
8.6(0.99981.2)
8.6(1.10000.1)
8.6(1.96000.51)
8.6(1.96000.1)
8.6(0.95230.2)
8.6(1.10000.43)
8.5(1.12024.1)
1.0(0.98000.42)
8.6(1.95040.1)
8.6(1.10001.1)
8.6(1.95190.40)
8.6(1.97011.1)
8.6(1.97011.2)
8.6(1.99989.1)
9.0(0.95010.1)
8.6(0.95180.9)
8.6(1.99986.1)
8.5(1.12900.6)
8.6(1.95020.1)
8.6(1.95020.58)

Cheers!

Rob

"Talk about a dream
Try to make it real" 

- Springsteen

View solution in original post

3 Replies 3

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

Where the services listed before the restore?


Sent from Cisco Technical Support Android App

HTH

java

if this helps, please rate

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Alejandro,

It sure sounds like this bug;

CSCtl82213 Bug DetailsBug #4 of 6 | < Previous | Next >

CUCM Serviceability Network Services page missing services on VMware
Symptom:
Under the CUCM Serviceability webpage, Control Center - Network Services, some
or all services are not displayed so they cannot be started, stopped, or restarted.
Conditions:
CUCM 8.x running on a VMware server.
Workaround:
The workaround for this defect requires TAC to access your server with a remote
support account.  Open a TAC SR and reference this defect to get it fixed.
Status Status
Fixed 

Severity Severity
3 - moderate

Last Modified Last Modified
In Last 2 weeks  

Product Product
Cisco Unified Communications Manager (CallManager)    

Technology Technology


1st Found-In 1st Found-in
8.0
8.5(1)
8.5(1.10000.13)  

Fixed-In Fixed-in
8.6(0.98000.19)
8.6(0.98000.56)
8.6(0.99981.2)
8.6(1.10000.1)
8.6(1.96000.51)
8.6(1.96000.1)
8.6(0.95230.2)
8.6(1.10000.43)
8.5(1.12024.1)
1.0(0.98000.42)
8.6(1.95040.1)
8.6(1.10001.1)
8.6(1.95190.40)
8.6(1.97011.1)
8.6(1.97011.2)
8.6(1.99989.1)
9.0(0.95010.1)
8.6(0.95180.9)
8.6(1.99986.1)
8.5(1.12900.6)
8.6(1.95020.1)
8.6(1.95020.58)

Cheers!

Rob

"Talk about a dream
Try to make it real" 

- Springsteen

Thanks Rob

i upgrade to 8.6 and the services appear again.

Greetings

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers