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CUCM Smart Licensing offline error

Sandi22
Level 1
Level 1

Hello!

I am facing the following problem , after the update of CUCM 11.5 to 14 , when trying to register CUCM to CSSM offline ( i don t have an open Internet connection ) in the License Management tab on the transport settings , after i insert the URL for transport gateway (URL from CSSM) i encounter this error:

------------------------------------------------------------------------------------

HTTP Status 500-

type:Exception Report

Message:

Description:http.500

Exception:

NullPointerException

Note: The full stack trace of the route cause is available in the server logs cucm

-----------------------------------------------------------------------

I mention that , this first appeared after i restarted the CUCM.

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