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CUE hangs up while leaving a message

kennedymis
Beginner
Beginner

CUE version 8.6.12  CME 10.5 2900 series router.  CUE hangs up while leaving a message.  Box message sizes are set to 15 minutes, but the CUE will hang up every call before the 15 minute limit.  Random times every call.  Typically a problem with long messages past 5 minutes.

 

AT  

1 Accepted Solution

Accepted Solutions

kennedymis
Beginner
Beginner

This looks like an issue with our SIP vendor.  My guess their RTP timers are disconnecting the call because of one sided conversation.

 

AT

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1 Reply 1

kennedymis
Beginner
Beginner

This looks like an issue with our SIP vendor.  My guess their RTP timers are disconnecting the call because of one sided conversation.

 

AT

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