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CUE License

JustForVoice_2
Level 4
Level 4

Hi All,

I just need to know if there are any changes regarding CUE license.

Before, any CUE it has maybe 6 o8 mail boxes. Still like this or No?

I tried to configure a CUE for one of my customer but I found the following:

CUE# show license status application

voicemail disabled, no activated mailbox license available

ivr disabled, no activated ivr session license available

Is there any Voice port now or No?

4 Replies 4

anchoudh
Level 9
Level 9

Hi,

Please use the below link,

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1094636

Hope it helps.

Anand

Pls rate helpful posts !!

Thank you for your reply.

but not this waht I need. It should be by default 6 or 8 mailboxes. this is with version 7 but it looks not like this in version 8

Hi,

Please refer the

"Table 3     Cisco Unity Express Supported License in Mailboxes"

"Table 4     Default Voice Ports Installed" and

"Table 5     Cisco Unity Express 8.0 Voicemail Limits"

in the below link.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_0/rel_notes/rel_notes.html

Hope it helps.

Anand

Pls rate helpful posts !!

Rob Huffman
Hall of Fame
Hall of Fame

HI JFV,

As Anand nicely linked here, the licensing scheme for CUE changed

with the release of CUE 7.1 and carries over to all the 8.x releases as well

You can run CUE temporarily using this method;

SUMMARY STEPS

1. show license evaluation

2. license activate voicemail mailboxes # of mailboxes to be activated

3. license activate ports # of ports to be activated

4. license activate ivr sessions # of ivr sessions to be activated

5. license activate timecardview # of TimeCardView users to be activated

6. reload

7. show license in-use

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1086776

But to run on a permanent basis you would need to install permanent licenses from the PAK

you receive when purchased.

Cheers!

Rob