CUE "Service Module is failed"

[shaikh ibrahim]

                   Dears , i am getting this error on CUE .I reload the router but result is same .what should i do now?? ..

#service-module service-engine 0/1 status

Service Module is Cisco Service-Engine0/1

Service Module supports session via TTY line 258

Service Module is failed

Service Module status is not available

Regards,

Shib

[paolo bevilacqua]

Opening a second terminal window, connect to CUE console, issue service-module reset on the first, and observe the boot process on the second.

[shaikh ibrahim]

The result is same ....what to do now?:(

[Markus Schneider]

You've powered off and re-seated the card and this was working at one point?  Beyond that, if there is no output from the CUE console (while connected to the module via "service-module service-engine 0/1 session"), then the module is likely defective.