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CUE Standard Greeting Options

Haresh Khemani
Level 1
Level 1

Following excerpt from CUE Quick Start Guide for End Users indicates that user's extension or username could be played in the standard greeting. I was under the impression it could be user's extension or spoken name that user records. Is it possible to change it to username? If so, how do I modify it to play the username by default?

"The standard greeting (“Sorry, <extension xxxx>/<username> is not available”) plays. To keep this greeting, press #".

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/quick/guide/voicemail/enu/70vq_enu.pdf

1 Reply 1

Brandon Buffin
VIP Alumni
VIP Alumni

Username in this case refers to the user's recorded name. There is no way to my knowledge to change this to the actual username configured in CUE.

Hope this helps.

Brandon