cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1259
Views
0
Helpful
1
Replies

CUPC - Unable to play voice mail

chandu_nelluri
Level 1
Level 1

In CUPC, while playing Voice mail, it says "An error occurred while opening the voicemail message player. MessagePlayer failed to open - playback of secure or secure encrypted message not supported". Attached the error message. We are using CUPC v8.5. Any idea how to fix this error? Thanks in advance.

-Chandu

   CUPC-VoiceMail-error.JPG

1 Reply 1

chandu_nelluri
Level 1
Level 1

CUPC client restart fixed the issue.