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CUWL licenses - Device assignment to user, How?

Tibor Marchyn
Level 1
Level 1

Hi,

we have NFR version of CUCM 9 which has 20 x CUWL Pro License. I trying to find, but don't know how to associate phone to user to see that changes in Enterprise License Manager.

I have end users, phones are in controlled devices but no change, restart of all didn't help.

Could somebody give me advice how to associate phones in licenses meaning? I know that 1 CUWL Pro has Multiple (up to 10?) devices for 1 user. I think that with 20 CUWL Pro i Should be able to connect 200 phones (20 licenses x 10 devices/user) ?

Thanks

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1 Accepted Solution

Accepted Solutions

Chris Deren
Hall of Fame
Hall of Fame

You need to assign the user as Owner ID under the phones, if a user is assigned to 2 devices then UCL Enhanced Plus will be used, if assigned to 2-10 devices CUWL standard will be used, you can borrow down from CUWL pro as that uses the same algorithm.  CUWL Pro really only gives you WebEx these days and nothing more on CUCM side.

HTH,,

Chris

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18 Replies 18

Chris Deren
Hall of Fame
Hall of Fame

You need to assign the user as Owner ID under the phones, if a user is assigned to 2 devices then UCL Enhanced Plus will be used, if assigned to 2-10 devices CUWL standard will be used, you can borrow down from CUWL pro as that uses the same algorithm.  CUWL Pro really only gives you WebEx these days and nothing more on CUCM side.

HTH,,

Chris

great thanks a lot... but I found a problem. I found that extension mobility is not supported with Owner ID. How can I assign license when extension mobility is enabled?

As of version 9.1.1a extension mobility is not counted against the licenses. 

Chris

thx update is necessary then i'm on 9.1.1 rtm

9.1.1 and 9.1.1a are different, the fix is only in 9.1.1a.

Chris

Chris, out of curiousity, is there another way to force Enhanced Plus users to become CUWL standard without adding 3rd device? Just for clean up purposes.

Chris Deren
Hall of Fame
Hall of Fame

Not to my knowledge.

Chris

Sent from Cisco Technical Support iPhone App

Chris,

What do you do when you try to make the change on the phone and it will not permit due to licensing issue?

You get more licenses, once you exceed licenses you will not be able to make additions/changes until you are back under compliance. No way around it.

Chris

nickwingfield
Level 1
Level 1

Chris,

What do you do when you try to make the change on the phone and it will not permit due to licensing issue?

aj.jafary
Level 1
Level 1

Hi

I assigned a User to 3 devices (7940 IPPhone) and CUWL standard is used, but I need CUWL Pro used, because i have 500 CUWL pro License.

thanks