Delete Voicemail in Connection 7.x

[markcarat]

Hello,

I have a Connection cluster running 7.1.5.  I notice there are over 100 voicemail in the ExampleAdministrator and the Undeliverable Messages mailbox.

Is there a way to access those VM and safely delete them?

Any inofrmation willl be appreciated.

Mark

[Tray Stoutmeyer · Accepted solution]

You can configure Outlook for IMAP access to those accounts and yank them that way...

.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag175.html

Tray

[markcarat]

Thanks Tray...By the way, the password has expired.  Is it safe to change password for these accounts?

[Tray Stoutmeyer]

Shouldn't be an issue.

Tray

[lindborg]

as a side note, Bulk User Delete has an option for just clearning out the voice mail messages for selected users:

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

can be easier than setting up access for a desktop client and deleting them that way (assuming you don't care to review them first).