08-03-2013 03:37 AM - edited 03-19-2019 07:05 AM
Dears,
I need your help i have been configured my exchange um server and call manager as the following topic
http://www.microsoft.com/en-us/download/details.aspx?id=13591
but when i tried to dial exchange polit number i got busy tone.
08-03-2013 05:55 AM
Post the SIP dialog and identify the calling/called party numbers, as well as the IPs of CUCM and the Exchange UM role server. We'll see if we can spot an issue and provide suggestions to address it if CUCM is at fault.
08-03-2013 06:28 AM
Trunk Configuration
Configuration
08-04-2013 04:45 AM
The Inbound Calls, Calling Search Space is < None >. Assuming yoru DNs and such are in partitions, you need a CSS and a reset of the trunk.
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08-04-2013 07:40 AM
I changed it but still same issue.
08-05-2013 06:53 AM
NOT THE CORRECT SETTING
That's the Incoming Calling Party Settings section, not Inbound Calls as I stated.
Please remember to rate helpful responses and identify helpful or correct answers.
08-05-2013 08:30 AM
Thank you Jonathan for your prompet reply, please see the below image i changed the setting but still same issue.
08-05-2013 08:35 AM
At this point we'll need the CUCM SDI/SDL traces to see what the issue is. Ensure that troubleshooting traces are enabled when you reproduce the issue and call out the gateway IP, calling/called number, and timestamp of the call.
Please remember to rate helpful responses and identify helpful or correct answers.
08-06-2013 05:27 AM
See this sip message
INVITE sip:8800@10.0.0.11:5060 SIP/2.0
Via: SIP/2.0/UDP 10.0.0.59:5060;branch=z9hG4bK981777e77a0
From: "Ahmed Sallam" <1001>;tag=22564~fcdf7671-1e18-4f71-9dfe-1bd078f7abad-326126551001>
To: <8800>8800>
Date: Tue, 06 Aug 2013 12:23:23 GMT
Call-ID: f68b8100-2001eab3-649-3b00000a@10.0.0.59
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence, kpml
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Call-Info: <10.0.0.59:5060>;method="NOTIFY;Event=telephone-event;Duration=500"10.0.0.59:5060>
Cisco-Guid: 4136337664-0000065536-0000000109-0989855754
Session-Expires: 1800
P-Asserted-Identity: "Ahmed Sallam" <1001>1001>
Remote-Party-ID: "Ahmed Sallam" <1001>;party=calling;screen=yes;privacy=off1001>
Contact: <1001>1001>
Max-Forwards: 70
Content-Length: 0
08-06-2013 07:51 AM
There should have been a 100 TRYING response from Exchange. If you're not getting a response there is either a routing problem (unlikely) or a misconfiguration on Exchange. The later would be a question for a Microsoft forum though.
08-06-2013 07:55 AM
What are you mean of routing problem?
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