03-03-2010
05:08 AM
- last edited on
03-25-2019
09:34 PM
by
ciscomoderator
In the ccm4.1,win2000 system "Computer Management--system tools--event viewer--application "
Every minute error from! Are all "device unregistered",And the phone automatically restart。
Trouble you help me find the problem there?
Thank you!!!!
---
Event Type: Error
Event Source: Cisco CallManager
Event Category: None
Event ID: 3
Date: 3/3/2010
Time: 7:29:28 PM
User: N/A
Computer: CHNSH-CCM1
Description:
Error: DeviceUnregistered - Device unregistered.
Device name.: SEP0012D9844D56
Device IP address.: 10.104.32.161
Device type. [Optional]: 30007
Device description [Optional].: 062_FSD_Dong xiao rong_186
Reason Code [Optional].: 8
App ID: Cisco CallManager
Cluster ID: CHNSH-CCM1-Cluster
Node ID: 10.104.28.137
Explanation: A device that has previously registered with Cisco CallManager has unregistered. This event may be issued as part of normal unregistration event or due to some other reason such as loss of keepalives.
Recommended Action: No action is required if unregistration of this device was expected..
Event Type: Error
Event Source: Cisco CallManager
Event Category: None
Event ID: 3
Date: 3/3/2010
Time: 7:29:28 PM
User: N/A
Computer: CHNSH-CCM1
Description:
Error: DeviceUnregistered - Device unregistered.
Device name.: SEP0012D9DA0500
Device IP address.: 10.104.32.103
Device type. [Optional]: 30007
Device description [Optional].: 114_CSC_Zhu hua,Iris_070
Reason Code [Optional].: 8
App ID: Cisco CallManager
Cluster ID: CHNSH-CCM1-Cluster
Node ID: 10.104.28.137
Explanation: A device that has previously registered with Cisco CallManager has unregistered. This event may be issued as part of normal unregistration event or due to some other reason such as loss of keepalives.
Recommended Action: No action is required if unregistration of this device was expected..
03-03-2010 05:52 AM
Hi Yao,
Your going to find that this is a "Network" related issue. Have a look at the examples
below.
https://supportforums.cisco.com/message/1090026#1090026
https://supportforums.cisco.com/message/1094435#1094435
https://supportforums.cisco.com/message/1129635#1129635
CCM_CALLMANAGER-CALLMANAGER-X-DeviceUnregistered
Where "X" = one of these Reason Codes
Value Definition
1 Unknown
2 NoEntryInDatabase
3 DatabaseConfigurationError
4 DeviceNameUnresolveable
5 MaxDevRegExceeded
6 ConnectivityError
7 InitializationError
8 DeviceInitiatedReset
9 CallManagerReset
10 DeviceUnregistered
11 MalformedRegisterMsg
12 SCCPDeviceThrottling
13 KeepAliveTimeout
From this good doc;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/err_msgs/5_x/alarms50.htm
Hope this helps!
Rob
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