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Help on BACD & AA on CME 7.1 with Version 15.0(1)M2

Davy Ad
Level 1
Level 1

Hello ,

Could anyone locate where is my error please?

Below is my configuration

application

service aa flash:app-b-acd-aa-2.1.2.2.tcl

  paramspace english index 1

  param number-of-hunt-grps 2

  param menu-timeout 6

  param dial-by-extension-option 5

  param handoff-string aa

  paramspace english language en

  param max-time-vm-retry 2

  param max-extension-length 4

  param aa-pilot 1334766770

  paramspace english location flash:cme-bacd-2.1.2.2

  param second-greeting-time 60

  param welcome-prompt en_aa1_welcome.au

  param call-retry-timer 15

  param max-time-call-retry 600

  param voice-mail 3001

  param service-name queue

!

service queue flash:app-b-acd-2.1.0.0.tcl

  param queue-len 10

  param aa-hunt1 3044

  param aa-hunt2 3444

  param number-of-hunt-grps 2

  param queue-manager-debugs 1

!

dial-peer voice 1003 pots

service aa

incoming called-number 1334766770

direct-inward-dial

port 0/0/0

!

dial-peer voice 1004 voip

service aa

destination-pattern 1000

session target ipv4:10.10.44.2

incoming called-number 1334766770

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

ephone-hunt 1 sequential

pilot 3044

list 3002, 3003, 3004, 3005, 3006, 3007, 3008, 3010

timeout 10, 10, 10, 10, 10, 10, 10, 10

statistics collect

!

!

ephone-hunt 2 sequential

pilot 3444

list 3011, 3012, 3013, 3020

timeout 5, 5, 5, 5

statistics collect

description AA-GB

!

!

ephone-hunt 44 longest-idle

pilot 4444

list 3011, 3012, 3013, 3020, 3002, 3003, 3004, 3005, 3006, 3007, 3008, 3010

timeout 20, 20, 20, 20, 20, 20, 20, 20, 20, 20, 20, 20

statistics collect

description inward dials

display-logout "NOT-WORKING"

Regards,

DaK

4 Replies 4

Chris Deren
Hall of Fame
Hall of Fame

What is not working?

Looks like you are using OLD tlc scripts for this version of IOS.

Chris

Hello ,

Could you advice me on TLC scripts I could use for my Version please?

Regards

15.0 train is CME 7.1, so you should be using B-ACD 3.0.0.2

HTH, please rate all useful posts!

Chris

Thanks,

I applied it and still the same , any Idea  please ?

Regards