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High availability error on presence

zakid
Level 1
Level 1

Good Day,

I have problem with HA on cisco presence cluster , the error is showing that Node status for the high avaliability is (Running in Backup Mode) and Node Reason (Peer Down During Initialization).

I have restart Sip proxy service  as request from document but it's the same Any Help ASAP please

please see the attached

Regards

Ayman

2 Replies 2

Hello

It seems that the checkbox "Enable High Availability" just above your screenshot is not checked.

See status message and solutions with this link.

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/deployment/guide/dgcupc.html

You can try

- Utils system restart of CUPS Publisher

- Wait 10 minutes

- Utils system restart of CUPS Subscriber

Then when both servers are up

- Uncheck HA and Save

- Check HA and Save

- Click on Rebalance users if load sharing is needed

JC

Hi jean

i already check box " enable high avilability " that error come when i checkbox for that..

Regards,