how can i BULK remove the text "Display text for line1" for all DNs of 7910 serials

[jianjiang]

I found it doesn't show original DN to the receiving side when we put some texts in the field "Display" of DN comfiguration of 7910 serials.

HOW CAN I SOLVE THIS PROBLEM?

I have to batch-remove those texts or antother way?

thx

[mmoulson1]

Hi, Use ‘Bulk Administration’, ‘Phones’, ‘Add/Update Lines’ & ‘Update Lines’.

You can update the ‘Display (Internal Caller ID )’ field to be blank.

Hope that helps!

Matty

[jianjiang]

sorry, i can't get all 7910 serial phones there,because it doesn't offer the searching condition option "Device type".

anyway,thank you for your answer.

[mmoulson1]

So you have multiple model phones in your environment!

How many 7910’s are we talking about?

Matty

[mmoulson1]

How’s this for a work around!

Create a device pool called ‘TEMP’ or similar.

Do an ‘Update Phones Query’ and search by device type for your 7910’s.

Update the ‘Device Pool’ to the ‘TEMP’

Now do your ‘Update Lines Query’ where ‘Device Pool’ = TEMP

Update your required line fields.

Then reverse the above, find all your 7910’s and change the DP back to what it was when you started. Delete the ‘TEMP’ DP!

Obviously the phones will re-register during this process so you will need to do it out of hours!

Hope that helps!

Matty

[mmoulson1]

Did you ever get this to work?

Matty