06-01-2010
08:18 AM
- last edited on
03-25-2019
09:35 PM
by
ciscomoderator
hello all,
I have a unity connection cluster on version 7.1.3 and a cucm cluster on version 7.1.3
when i try to delete a user in unity connection I get the following error
This user is integrated with a Cisco Unified Communications Manager end user. Some fields may be disabled.
I deleted the user in cucm, however the user is still in Unity connection and i can't delete it,
what's the best way to delete a user ?
thank you
Cris
06-01-2010 08:51 AM
I believe you have CUCMBE, NOT CUC and a cluster of CUCM. CUCMBE is a single server solution so there is no clustering.
If that's the case there is a separate set of instructions for CUCMBE.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
06-01-2010 08:52 AM
i have the enterprise edition
4 servers
2 servers are running CUCM only
2 servers are runnint Unity connection only, as a cluster of
03-03-2011 11:41 AM
hello, were you ever able to resolve this. I am having the same issue with a non business edition.
03-04-2011 09:47 AM
When the CUCM End User is deleted, the corresponding CUC user should automatically be deleted as well. Sometimes this isn't the case and the CUC user still exists and cannot be deleted due to other database hooks.
First you will need to find the ObjectId for the user that you want to remove from Connection:
run cuc dbquery unitydirdb SELECT ObjectId from vw_User WHERE Alias = 'alias of the user you want to delete'
Now you will want to delete that user as such (this will fail if there are database hooks still on the orphaned user):
run cuc dbquery unitydirdb EXECUTE PROCEDURE csp_UserDelete (pObjectId = 'objectid from above')
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