IM&Presence service

[Navaneethakrishnan Muralidharan]

Hi All,

I am having an IM&Presence server with Redundancy mode.

Version 10.5.2

I am able to see services like Cisco XCP Text Conference Manager, Cisco XCP Web Connection Manager,

Cisco XCP Connection Manager, Cisco XCP Authentication Service which running on DC1(Side-A) server started and activated but not in DC2(Side- B). In DC2 its activated but not running.

I am using Jabber. So if side A goes down will there be any impact in Jabber and could anyone elaborate what these services are used for. I have went through docs but need some additional info.

Thanks and Regards,

Navaneeth

[Jaime Valencia · Accepted solution]

If you use the Help -> This page option in the Control Center - Feature Services page, you'll get the help page, just a couple of options above in the documentation tree on the left side you can see this:

Cluster Service Activation Recommendations for IM and Presence Service

Cisco XCP Text Conference Manager

Turn on this service if you deploy the chat feature on IM and Presence. Turn on this service on each node that runs the chat feature. Note    The permanent chat feature requires an external database. If you enable the permanent chat feature, you must also configure an external database before starting the Text Conference Manager service. The Text Conference Manager service will not start if the permanent chat feature is enabled and an external database is not configured. See the Database Setup Guide for IM and Presence on Cisco Cisco Unified Communications Manager.

Cisco XCP Web Connection Manager

Turn on this service if you integrate web clients with IM and Presence. Turn on this service on all nodes in the cluster.

Cisco XCP Connection Manager

Turn on this service if you integrate XMPP clients with IM and Presence. Turn on this service on all nodes in the cluster.

Cisco XCP Authentication Service

Turn on this service if you integrate XMPP clients with IM and Presence. Turn on this service on all nodes in the cluster.

Plenty of other services discussed in that page.

[khashayar.rezaei]

Thank.it was helpful