Our customer have buy BE6000 solution. On the beginning CUCM version is 10.5.1.10000-7 but I upgraded it to 10.5.2.10000-5. From the compatibility matrix CUCM's version and IM & Presence's version must be exact match. So I decide to download new version for IM & Presence to 10.5.2.10000-9 that exact match to CUCM. So after I boot from file that come with BE6000 and try to upgrade to 10.5.2.10000-9. It didn't see the file version that I would like to upgrade. Does anyone know about this?
After I failed with above method. I try to make update file (UCSInstall_CUP_10.5.2.10000-9.sgn.iso) to be bootable file. It look OK. until I find the error (picture in attach file). anyone know about this problem? Please help me.
