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Incoming call from PSTN to Cucm is no connect.

mohammad.syukri
Level 1
Level 1
Outgoing call from PSTN to CUCM is fail

Hi All, 

i have a problem for incoming call from PSTN , But for outgoing call from cucm to PSNT is ok, i attach router gateway confguration & gateway confguration in cucm. the following description outgoing call :

(PSTN Number) 570366xxx to 101 (Cucm Direction Number)

PSTN (0813xxxx Mobile Phone) - cisco 2911 (FXO) - cucm (DN :101)

log from Router Gateway using FXO :

 

cc_api_call_setup_ind_common:
cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=101
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=0
cisco-rdnsi=0
cisco-redirectreason=0 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

*Nov 21 21:15:53.500: //-1/928FE73781EF/CCAPI/cc_api_call_setup_ind_commo n:
Interface=0x3D383BA0, Call Info(
Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=No t Screened, Presentation=Allowed),
Called Number=101(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestin ationFlag=TRUE,
Incoming Dial-peer=999000, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=FALSE,
Source Trkgrp Route Label=1, Target Trkgrp Route Label=, CLID Transpar ent=FALSE), Call Id=-1
*Nov 21 21:15:53.500: //-1/928FE73781EF/CCAPI/ccCheckClipClir:
In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Nov 21 21:15:53.500: //-1/928FE73781EF/CCAPI/ccCheckClipClir:
Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Nov 21 21:15:53.500: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 21 21:15:53.504: :cc_get_feature_vsa malloc success
*Nov 21 21:15:53.504: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 21 21:15:53.504: cc_get_feature_vsa count is 1
*Nov 21 21:15:53.504: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 21 21:15:53.504: :FEATURE_VSA attributes are: feature_name:0,feature _time:553804848,feature_id:221
*Nov 21 21:15:53.504: //221/928FE73781EF/CCAPI/cc_api_call_setup_ind_comm on:
Set Up Event Sent;
Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Scre ened, Presentation=Allowed),
Called Number=101(TON=Unknown, NPI=Unknown))
*Nov 21 21:15:53.504: //221/928FE73781EF/CCAPI/cc_process_call_setup_ind:
Event=0x227C1F68
*Nov 21 21:15:53.504: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 101
*Nov 21 21:15:53.504: //221/928FE73781EF/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 221 with tag 999000 to app "MGCPAPP"
*Nov 21 21:15:53.504: //221/928FE73781EF/CCAPI/ccCallSetContext:
Context=0x21D8D820
*Nov 21 21:15:53.504: //221/928FE73781EF/CCAPI/ccCallSetupAck:
Call Id=221
*Nov 21 21:15:53.504: //221/928FE73781EF/CCAPI/cc_api_set_transfer_info:
Transfer Number=, Transfer Reason=0x0
*Nov 21 21:15:53.504: //221/928FE73781EF/CCAPI/ccCallConnect:
Progress Indication=NULL(0), Data Bitmask=0x0
*Nov 21 21:15:53.504: //221/928FE73781EF/CCAPI/ccCallConnect:
Call Entry(Connected=TRUE, Responsed=TRUE)
*Nov 21 21:15:53.508: //221/928FE73781EF/CCAPI/ccCallModify:
Nominator=0x1, Params=0x3D6C4590, Call Id=221
*Nov 21 21:15:53.508: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate :
Interface=0x2267E48C, Interface Type=9, Destination=0.0.0.0, Mode=0x9,
Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0 , Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag= 0, Application Call Id=)
*Nov 21 21:15:53.508: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 21 21:15:53.508: :cc_get_feature_vsa malloc success
*Nov 21 21:15:53.508: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 21 21:15:53.508: cc_get_feature_vsa count is 2
*Nov 21 21:15:53.508: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Nov 21 21:15:53.508: :FEATURE_VSA attributes are: feature_name:0,feature _time:553804624,feature_id:222
*Nov 21 21:15:53.508: //222/928FE73781EF/CCAPI/ccIFCallSetupRequestPrivat e:
SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1
*Nov 21 21:15:53.508: //222/928FE73781EF/CCAPI/ccCallSetContext:
Context=0x21D8D2A0
*Nov 21 21:15:53.512: //221/928FE73781EF/CCAPI/cc_api_call_modify_done:
Result=0, Interface=0x3D383BA0, Call Id=221
*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/cc_api_call_connected:
Interface=0x2267E48C, Data Bitmask=0x0, Progress Indication=NULL(0),
Connection Handle=0
*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/cc_api_call_connected:
Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/ccConferenceCreate:
(confID=0xFFFFFFFF, callID1=0xDE, gcid=0-0-0-0, tag=0x0)
*Nov 21 21:15:53.512: //221/928FE73781EF/CCAPI/ccConferenceCreate:
(confID=0xFFFFFFFF, callID2=0xDD, gcid=928FE737-2B7511EB-81EFDDE9-C676 6E25, tag=0x0)
*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/ccConferenceCreate:
Conference Id=0xFFFFFFFF, Call Id1=222, Call Id2=221, Tag=0x0
*Nov 21 21:15:53.512: //222/xxxxxxxxxxxx/CCAPI/cc_api_ha_call_active_noti fy:

*Nov 21 21:15:53.512: call_info mainst_callID:0xDE, peer_callID:0xDD, con fID:0x6F, spi_type:6, media_flo_thru:1, media_passthru:1, num_streams:1, swmtpmsp_present:0

*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/cc_api_bridge_done:
Conference Id=0x6F, Source Interface=0x2267E48C, Source Call Id=222,
Destination Call Id=221, Disposition=0x0, Tag=0x0
*Nov 21 21:15:53.512: //221/928FE73781EF/CCAPI/cc_api_bridge_done:
Conference Id=0x6F, Source Interface=0x3D383BA0, Source Call Id=221,
Destination Call Id=222, Disposition=0x0, Tag=0xFFFFFFFF
*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/cc_generic_bridge_done:
Conference Id=0x6F, Source Interface=0x3D383BA0, Source Call Id=221,
Destination Call Id=222, Disposition=0x0, Tag=0xFFFFFFFF
*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/ccConferenceCreate:
Call Entry(Conference Id=0x6F, Destination Call Id=221)
*Nov 21 21:15:53.512: //221/928FE73781EF/CCAPI/ccConferenceCreate:
Call Entry(Conference Id=0x6F, Destination Call Id=222)
*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/ccConferenceCreate:

*Nov 21 21:15:53.512: confID:0x6F; callEntry1 callID1:0xDE, type:9; callE ntry2 callID2:0xDD, type:6

*Nov 21 21:15:53.512: //221/928FE73781EF/CCAPI/cc_api_caps_ind:
Destination Interface=0x2267E48C, Destination Call Id=222, Source Call Id=221,
Caps(Codec=0x1, Fax Rate=0x1, Fax Version:=0, Vad=0x1,
Modem=0x2, Codec Bytes=20, Signal Type=3)
*Nov 21 21:15:53.512: //221/928FE73781EF/CCAPI/cc_api_caps_ind:
Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
Playout Max=1000(ms), Fax Nom=300(ms))
*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/cc_api_caps_ind:
Destination Interface=0x3D383BA0, Destination Call Id=221, Source Call Id=222,
Caps(Codec=0x1, Fax Rate=0x1, Fax Version:=0, Vad=0x1,
Modem=0x2, Codec Bytes=160, Signal Type=2)
*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/cc_api_caps_ind:
Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
Playout Max=1000(ms), Fax Nom=300(ms))
*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/cc_api_caps_ack:
Destination Interface=0x3D383BA0, Destination Call Id=221, Source Call Id=222,
Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Fax Version:=0, Vad=OFF(0x1),
Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=4508)
*Nov 21 21:15:53.512: //221/928FE73781EF/CCAPI/cc_api_caps_ack:
Destination Interface=0x2267E48C, Destination Call Id=222, Source Call Id=221,
Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Fax Version:=0, Vad=OFF(0x1),
Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=4508)
*Nov 21 21:15:53.512: //222/928FE73781EF/CCAPI/cc_process_notify_bridge_d one:
Conference Id=0x6F, Call Id1=222, Call Id2=221
*Nov 21 21:15:53.512: //221/928FE73781EF/CCAPI/cc_api_voice_mode_event:
Call Id=221
*Nov 21 21:15:53.516: //221/928FE73781EF/CCAPI/cc_api_voice_mode_event:
Call Entry(Context=0x21D8D820)
*Nov 21 21:16:02.844: //221/928FE73781EF/CCAPI/ccGenerateToneInfo:
Stop Tone On Digit=FALSE, Tone=Fast Busy,
Tone Direction=Network, Params=0x0, Call Id=221
*Nov 21 21:16:23.544: //221/928FE73781EF/CCAPI/ccGenerateToneInfo:
Stop Tone On Digit=FALSE, Tone=Null,
Tone Direction=Network, Params=0x0, Call Id=221
*Nov 21 21:16:23.544: //222/928FE73781EF/CCAPI/ccGetCallStatistics:
Call Stats=0x22CD17F0, Call Id=222
*Nov 21 21:16:23.544: //222/928FE73781EF/CCAPI/ccConferenceDestroy:
Conference Id=0x6F, Tag=0x0
*Nov 21 21:16:23.544: //222/928FE73781EF/CCAPI/ccConferenceDestroy:

*Nov 21 21:16:23.544: confID:0x6F; callEntry1 callID1:0xDE, type:9; callE ntry2 callID2:0xDD, type:6

*Nov 21 21:16:23.544: //222/928FE73781EF/CCAPI/cc_api_bridge_drop_done:
Conference Id=0x6F, Source Interface=0x2267E48C, Source Call Id=222,
Destination Call Id=221, Disposition=0x0, Tag=0x0
*Nov 21 21:16:23.548: //221/928FE73781EF/CCAPI/cc_api_bridge_drop_done:
Conference Id=0x6F, Source Interface=0x3D383BA0, Source Call Id=221,
Destination Call Id=222, Disposition=0x0, Tag=0x0
*Nov 21 21:16:23.548: //222/928FE73781EF/CCAPI/cc_generic_bridge_done:
Conference Id=0x6F, Source Interface=0x3D383BA0, Source Call Id=221,
Destination Call Id=222, Disposition=0x0, Tag=0x0
*Nov 21 21:16:23.548: //221/928FE73781EF/CCAPI/ccCallDisconnect:
Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disco nnect Cause=0)
*Nov 21 21:16:23.548: //221/928FE73781EF/CCAPI/ccCallDisconnect:
Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
*Nov 21 21:16:23.548: //221/928FE73781EF/CCAPI/cc_api_get_transfer_info:
Transfer Number=NULL
*Nov 21 21:16:23.548: //222/928FE73781EF/CCAPI/ccCallDisconnect:
Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disco nnect Cause=0)
*Nov 21 21:16:23.548: //222/928FE73781EF/CCAPI/ccCallDisconnect:
Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
*Nov 21 21:16:23.548: //222/928FE73781EF/CCAPI/cc_api_call_disconnect_don e:
Disposition=0, Interface=0x2267E48C, Tag=0x0, Call Id=222,
Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count= 0)
*Nov 21 21:16:23.548: //222/928FE73781EF/CCAPI/cc_api_call_disconnect_don e:
Call Disconnect Event Sent
*Nov 21 21:16:23.548: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 21 21:16:23.548: :cc_free_feature_vsa freeing 21026348
*Nov 21 21:16:23.548: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 21 21:16:23.548: vsacount in free is 1
*Nov 21 21:16:23.576: //221/928FE73781EF/CCAPI/cc_api_call_disconnect_don e:
Disposition=0, Interface=0x3D383BA0, Tag=0x0, Call Id=221,
Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count= 0)
*Nov 21 21:16:23.576: //221/928FE73781EF/CCAPI/cc_api_call_disconnect_don e:
Call Disconnect Event Sent
*Nov 21 21:16:23.576: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 21 21:16:23.576: :cc_free_feature_vsa freeing 21026428
*Nov 21 21:16:23.576: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Nov 21 21:16:23.576: vsacount in free is 0

 

i really appreciate for the solution for this case.

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

DUPLICATE please, do not post duplicates

https://community.cisco.com/t5/ip-telephony-and-phones/outgoing-call-from-pstn-to-cucm-is-fail/m-p/4187049

HTH

java

if this helps, please rate

sorry, i will delete my post