IP Phone Disconnect Date and Timestamp

[chino.galaz]

Anyone know of a method to track when a Cisco IP phone disconnected or unregistered from CUCM? I've noticed the status will go from unregistered to unknown after 3 days and that's a enterprise parameter change if I want to extend that out but I'm looking for specific time and dates of when each endpoint unregistered. Also, I'm trying to pull a report of unknown status endpoints in CUCM and it won't give me the option to search by status. If I use RTMT, it only finds phone that are in the unregistered state and not the unknown.

[Manish Gogna]

Hi Chino,

A few posts with similar query that you can check

https://supportforums.cisco.com/discussion/12051881/cucm-phone-state-unknown

https://supportforums.cisco.com/discussion/11699376/can-i-see-last-time-phone-registered

https://supportforums.cisco.com/discussion/12391201/cucm-device-registration-search

HTH

Manish