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IP phone works abnormal.

sang-bong.lee
Level 1
Level 1

Hi there.

I'm not good at eng , so please understand me. :-)

since several weeks ago,. ip desk phone is working abnormal.

I called to someone and he got a call. then he can hear hold sound even tough I didn't push hold button.

it got back to normal after I turned off CUCM publish server and it's working abnormal again after few minutes or few days.

I haven't found anything wrong in config in CUCM and

there was no setting which make phone on hold automatically.. I'm using CUCM 4.1(3) version..

Is there anyone who can help me ?

Thanks

2 Accepted Solutions

Accepted Solutions

David Hailey
VIP Alumni
VIP Alumni

Check the status of the DB replication within the cluster using the DBHelper app or directly within SQL Enterprise Manager.  Post back on the status of DB replication and we'll go from there.

Hailey

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