cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2377
Views
0
Helpful
1
Replies

Is there a way to delete all the messages for a user in CUC 8.6 ?

symichau
Level 1
Level 1

With Unity it was possible as an administrator, to delete all the messages in a user's mailbox, directly from the server (Windows).  Now, with Unity Connection (8.6.1) is there a way to do the same ?  When I'm logged as an administrator, I can see, for every user, the number of messages and the size (Mailbox menu) that they have in their mailbox, but what I want to do is to be able to delete all the messages for a specific user... Is it possible with CUC 8.6.1 ?

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi there,

The best way with Unity Connection is with the use of this excellent tool from

the great suite of Unity Tools (** "reset" feature);

Unity Connection Bulk User Delete   

For resetting users you have the option of emptying the mailbox, resetting greetings, deleting voice names, resetting passwords, removing private lists and a number of other options you may choose.  For installations where the user base “changes over” frequently such as schools this may be a nicer option.  This option is also allowed for CoRes installations since it does not involve the removal of user objects from the Connection database.

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

Cheers!

Rob