Is there a way to delete all the messages for a user in CUC 8.6 ?

[symichau]

With Unity it was possible as an administrator, to delete all the messages in a user's mailbox, directly from the server (Windows).  Now, with Unity Connection (8.6.1) is there a way to do the same ?  When I'm logged as an administrator, I can see, for every user, the number of messages and the size (Mailbox menu) that they have in their mailbox, but what I want to do is to be able to delete all the messages for a specific user... Is it possible with CUC 8.6.1 ?

[Rob Huffman]

Hi there,

The best way with Unity Connection is with the use of this excellent tool from

the great suite of Unity Tools (** "reset" feature);

Unity Connection Bulk User Delete   

For resetting users you have the option of emptying the mailbox, resetting greetings, deleting voice names, resetting passwords, removing private lists and a number of other options you may choose.  For installations where the user base “changes over” frequently such as schools this may be a nicer option.  This option is also allowed for CoRes installations since it does not involve the removal of user objects from the Connection database.

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

Cheers!

Rob