There's a client with Cisco Unity Connection 220.127.116.1100-206. After doing a 'utils ntp restart', the following message showed up:
Communication is not functioning correctly between the servers in the Cisco Unity Connection cluster. To review server status for the cluster, go to the Tools > Cluster Management page of Cisco Unity Connection Serviceability.
The client states that there was no service for 5 minutes and wants to know if performing this task shoud be disruptive or not and if there is any official document from Cisco stating this.
See SrvConnUnity_1.jpg sent by the client after performing the ntp restart.
Right now the service is normal (see SrvConnUnity_2.jpg attached). The client also sent a 'utils ntp
admin:utils ntp status ntpd (pid 10899) is running...
remote refid st t when poll reach delay offset jitter ============================================================================== *127.127.1.0 LOCAL(0) 10 l 16 64 377 0.000 0.000 0.002
synchronised to local net at stratum 11 time correct to within 12 ms polling server every 64 s
Current time in UTC is : Fri Apr 26 16:01:23 UTC 2013 Current time in America/Argentina/Buenos_Aires is : Fri Apr 26 13:01:23 ART 2013 admin:
Could anybody help me with this? What steps should I take? Many thanks in advance.