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Jabber for Windows 9.2 - Search in AD lost (on-prem deployment)

mcibanez
Beginner
Beginner

Hi,

I had Jabber 9.1.5 (full UC) up and running. On-prem deployment with AD integration, using UDS.

I've upgraded to 9.2 and since then I can do no searchs on the directory. Even my contacts (which are stored in CUPS, I guess) doesn't have the phone option on the right side, so I can't call them.

I've tried to uninstall Jabber and delete all the jabber files I've found before reinstalling but everything remains the same.

And if I unistall Jabber 9.2 and install 9.1.5 it works fine again.

I asked one of my colleagues to do the upgrade and he has upgraded successfully and can do searchs and see contact information.

Has anyone faced the same issue?

Any help would be highly appreciated.

Best regards,

Carmen

1 Reply 1

mcibanez
Beginner
Beginner

The problem was that my user was not associated to the CCMCIP profile.

It seems that whenever UDS is used this is needed, although in 9.1.5 it was working without it.

HTH,

Carmen

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