02-21-2019 07:12 PM
Room Kit plus cann not register on cucm 10.5.2.14074-1 with device pack 10.5.2.21167-2, it shows "Failed: 404 Not Found / Unable to find device/user in database" on kit plus.
device type is Cisco Webex Room Kit Plus
but cucm 10.5.2.14074-1 with device pack 10.5.2.17139-1 work fine,kit plus can register on it.
device type is Spark Room Kit Plus
the Kit Plus Version:ce 9.5.0 fb56c25334b 2018-09-13
anyone know the reason?
Solved! Go to Solution.
02-22-2019 06:29 AM
If you're installing a DevPack to add support for a new endpoint model, a cluster reboot is always required.
This has only changed on 11.5 releases where it's no longer required.
02-21-2019 11:44 PM
02-22-2019 06:29 AM
If you're installing a DevPack to add support for a new endpoint model, a cluster reboot is always required.
This has only changed on 11.5 releases where it's no longer required.
10-12-2019 07:26 AM
Do not register Auto , Configure manually in CUCM .
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