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LDAP User principal name changing in AD

RAustin70
Beginner
Beginner

We were just notified that in a month our Active Directory Structure will be completely changing all User UPN's to a new format.  My CUCM 11.5 SU6 and CUC 11.5 SU6 both use that LDAP for Sync, Auth, and SSO.

 

Does anyone foresee any issues with the migration?  I don't think it will affect the CUCM or SSO at all, but I am unsure if it will create any issue with our Unity Accounts that are LDAP integrated.

 

Any Ideas are appreciated.

 

Rob

1 Accepted Solution

Accepted Solutions

RAustin70
Beginner
Beginner

Just ran a test, cisco needs no intervention when the UPN is changed in AD, it dynamically updates the user alias on next LDAP Sync.

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3 Replies 3

RAustin70
Beginner
Beginner

Just ran a test, cisco needs no intervention when the UPN is changed in AD, it dynamically updates the user alias on next LDAP Sync.

Ralph G
Beginner
Beginner

Hi

I am planning to do the same, changing the UPN Entry in AD.

 

As a test, i changed it for one User. When I change it, I can sync it correnctly (Perform LDAP Sync) and the new UPN shows up in the End Users UserID. So far so good.

 

But then I have the Problem, that i am not able to login anymore in Jabber. (Error Message: Wrong credentials...) But I did not change the password.

 

When a switch back to the old UPN Entry as it was before in the AD, then the Login works fine again.

 

Anyone has an Idea whats wrong ?

@Ralph G Suggest that you post your question in a new post instead of using an old post that is marked as answered as that would likely give you a bit more attention.



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