11-27-2014 07:26 AM - edited 03-19-2019 08:53 AM
Hello,
On our CUCM (System version: 7.1.3.32900-4) we have a line group (1888 called "Timesheet") with three members in it.
Cascade goes from person 1 => person 2 => person 3.
The cascade works fine but there is one issue. The customer asks if it is possible to see the number of the line group or the name that we gave it when it is calling. For the moment they see the name of the colleague calling. But they want to see "1888" or "Timesheet".
Maybe I should make a number 1888 in "Device Profile Configuration"?
Thanks for the support.
Kind regards
Solved! Go to Solution.
11-27-2014 07:41 AM
What you're looking for is implemented in higher releases as the ascii alerting name under the hunt pilot config, and does exactly what you're asking for.
11-27-2014 07:41 AM
What you're looking for is implemented in higher releases as the ascii alerting name under the hunt pilot config, and does exactly what you're asking for.
11-28-2014 12:33 AM
Thanks Jamie for your reply. We are planning an upgrade beginning 2015. So it will have to wait till then :-).
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