link DN with information coming from active directory

[gysenpa]

I have setup a Unified CM and IM/presence server. The Unified CM server is connected to LDAP active directory to authenticate the users that login via the Cisco Jabber Windows client. I have configured CSFdevices for each user and created a DN which has the same number as the normal phone line number. The users logging in to the cisco jabber client appears well as reachable in to the client for the other user that are logged in. However when I try to call them (via the number that comes from active directory) this doesn't work. (busy number) When I type the number that I have configured as a DN I succeed to make a connection with a different user.

Any idea how to link the DN from the CSF softphone with the information that comes from Active directory.

Any help would be appreciated.

[Chris Deren]

You don't link them, you need to create translation patterns or application dial rules to make it work.

HTH,

Chris

[gysenpa]

Hi Chris,

I created an application dial rule but that did'nt work.

Even when I create a DN with the exact phone number als the information in active directoy I can not dial directly from the Windows jabber client.

Any idea?

[Chris Deren]

I use translation patters for this type of requirement and it does the job well, application dial rules only work from clients such as jabber, etc not phones, so I dont prefer it, sounds like the dial rules were not downloaded by the client.

Chris

[gysenpa]

Thanks Chris,

How can I check if the the rules are downloaded to the client?

Is there any troubleshooting document availabe?

[gysenpa]

nobody?

[Dennis Mink]

Forget about application dial rules mate, if you do desk phone control using Jabber, and you dial a person  using that person's telephone attribute in AD, just put a translation pattern in place. That should work.

that way you can also use DNA for troubleshooting purposes.

Alternatively, you can populate the ipphone in AD and populate that with the extension that is configured on the phone/CSF device and alter the LDAP atrribute mappings in Presence  (applications>cisco jabber>jabber settings).  but this will not solve your problem if you use like iphones, ipads .

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