listChange output

[chad_meyer]

Hey everyone,

I am trying to monitor changes to a specific phone entry (userID) via the listChanges API and am unable to see any change information.  I am running CUCM 12.5 in a DEV environment so no other changes are being made except for mine.  Doing an empty <objectList> call returns the following:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5">
   <soapenv:Body>
      <ns:listChangeResponse>
         <queueInfo>
            <firstChangeId>8359</firstChangeId>
            <lastChangeId>28358</lastChangeId>
            <nextStartChangeId>28359</nextStartChangeId>
            <queueId>MaxG7Hkh</queueId>
         </queueInfo>
         <changes/>
      </ns:listChangeResponse>
   </soapenv:Body>
</soapenv:Envelope>

Looking at the API it appears no <changes> tag is included anymore.  I just wanted to confirm this is the case as I am seeing many older posts, along with Cisco Docs located here show the <changes> tag populated in my version.  Any clarification on this would be appreciated.

To note, I have tried calling this API with the "Phone" object defined as well with the same results.

Regards,

Chad 

[chad_meyer]

@dstaudt By chance would you be able to provide some assistance?

[dstaudt]

The first request should establish the queue, and return your the started change ID parameters.  Only on subequent requests, e.g. done periodically, would I expect to see actual changes included.  Note the subsequent requests should include queue and startChange Ids, per

The Python sample here may be helpful: https://github.com/CiscoDevNet/axl-python-zeep-samples/blob/master/axl_listChange.py