Memory leak " Chunk manager"

[Ela_68]

Hello together,

I have the following error message in my CUBE:

Could not expand chunk pool for CCSIP CCB Pool . No memory available -Process= "Chunk Manager", ipl= 2, pid= 1

As I understood, the memory is full. Therefore no in/out phone call can take place.

My question is, how can I temporarily solve the problem ?
with which command can I clear this memory ?
I am very grateful for your support.

Best Regards

[Vladimir Adutskevich]

Hello Ela, 

Quick googling points to a potential defect match. Which IOS version are you using? I would suggest upgrading to IOS version with bugfix. 

IOS-XE: router crashed due to possible memory leak due to CCSIP_SPI_CONTROL
CSCva80218  

KR

Vladimir

[Ela_68]

Hi Vladimir, 

Actullay I am using the latest version. It should not be the problem. 

Do I have any possibility to clear the memory ?(As a quick solution)

[Roger Kallberg]

As Vladimir pointed out there is no quick way to clear out the memory, you’ll be forced to reload your router to do so. Can you please share the exact version of IOS that your using?

[Vladimir Adutskevich]

Which exactly IOS do you have? If it contains this bug it should be addressed by TAC so they reach out BU and check why it is not fixed in latest release. You can reboot the box, but more appropriate is to use IOS version with bugfix.