Hi
I have recently built a Lync server in a support environment. We currently use CUPS 7 for IM'ing and call handling from the desktop. We haven’t rolled CUPC to the whole business as there are concerns regarding auditing for the instant messaging and is also a little buggy. Ideally I will use 8.5 once i get round to installing and planning for this...In the interim MS Lync looks a good product, is a lot cheaper and hopefully will be easier to administer than CUPS/CUPC
Has anyone managed to configure lync to work with call manager? i.e place calls from the lync client through to CM internally/externally? I know i need to create a SIP trunk and also additional extensions...
I would be interested to see other designs or 'gotchas' before i spend to much time on this...
Cheers
Steve
