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MP 8.0 + Webex Type II: audio callin option creates new attendee

Roman Rodichev
Level 7
Level 7

MeetingPlace 8.0 with WebEx Type II integration and CUPC 8.5.

Everything works great, except for one small thing.

When choosing "call me" option from WebEx the call matches the attendee in the participant list. No problems here.

When choosing "call in" option. I dial internal MP extension from CUPC, or external number from outside, and instead of matching the call to my participant entry in the webex meeting participant list, it creates a new participant with the same name. It even puts my first and last number for it in both cases (I dial in from remote destination external number that matches my RDP).

I think there is way to enter attendee # in MP, but I never get prompted for it. Any way to enable it?

Here is the screenshot.

webex.jpg

1 Reply 1

Roman Rodichev
Level 7
Level 7

Known behaviour according to Cisco.