cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
690
Views
0
Helpful
2
Replies

music on hold is not working in CIPC

Waisudin Farzam
Level 1
Level 1

Dear All

can somebody tell me why music on hold is not working in CIPC cisco unifed ip communicator which i have installed in my network for users

i have configured a router CME to work voip for my network but MoH is not working music on hold is not working

with regards

Waisudin Farzam
SNE

P E: wfarzam@gmail.com
S E: wais.farzam@gmail.com
S: wais.farzam

Certified Cisco ID: CSCO11404095
CCNA, CCNP, CCNA Sec, and CCIE R&S v4.0 Written Certified
2 Replies 2

James Hawkins
Level 8
Level 8

Just a guess but are you using multicast for MoH?

If so do you have it enabled on the data VLAN which is where the CIPC will be - Your hard phones will be on the voice VLAN.

dear i didnt got your point

but i have configured the multicast on the router and i have nothing did in switch only assigned voice vlan to interfaces and also data vlans to the interfaces so i need a step by step setup of moh can u provide that for me

with regards

Waisudin Farzam
SNE

P E: wfarzam@gmail.com
S E: wais.farzam@gmail.com
S: wais.farzam

Certified Cisco ID: CSCO11404095
CCNA, CCNP, CCNA Sec, and CCIE R&S v4.0 Written Certified
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: